This company is everything it says it will be. Eric, the owner and his team drive to Ikea for you, pick up your furniture, deliver it to your home and then build it for you in record time. There were a few Ikea snafus and Eric and team handled them professionally and graciously. Eric and the team not only assemble furniture, they are true handy people can do anything from hanging photos to designing and building a kitchen. I never, ever write Yelp reviews but I couldn't help myself because this company is so great. Eric and his team are affordable, reliable and just really good people. I highly, highly recommend them! This makes me want to order more often from Ikea!
Great experience with IDA Flatpack!! They were incredibly responsive in assessing my shopping list, providing me the most competitive quote within a few hours and getting all the insurance information my building needed in a timely manner. On the day of, when it turned out that the IKEA store was out of stock of a couple of pieces that I needed, they arranged to come back later in the week week to drop off the remaining items and make sure I was 100% set up. Even when there were some IKEA defects in the parts that were provided, they went out of their way to go back to the store to make sure that my final assembled product was something I was happy with.
In terms of the assembly process, Andre was the best! He was incredibly friendly, responsive and respectful, and clearly an expert at IKEA products (no need for instruction manuals or anything, he just put in his earbuds and went to work!). He worked super quickly and efficiently, but did a great job. On a prior move I had tried another IKEA delivery and assembly service (with great Yelp reviews) that had charged by the hour and took over 6 hours for four people who didn't speak English to put together a similar job since they were fumbling with instruction manuals and didn't know what they were doing, resulting in labor charges that were almost double what I had originally been quoted. The experience with Andre and IDA was like night and day! From now on I will only be using IDA Flatpack for my future IKEA (or move-out disassembly) projects.
Oh my goodness, Eric and his company saved my kitchen. After *weeks* of measuring/design/delivery/construction failures on the part of Ikea, and myself, and my contractor, I was stuck on my kitchen renovation project. I had thousands of dollars of incorrectly built cabinets that didn't even fit in my kitchen.
Eric and his team saved the day - they came in, remeasured, redesigned, shopped, delivered, assembled, and mounted completely new cabinets. They were excellent at communicating any problems or delays, and worked well with me to figure out solutions. They are also an incredibly honest and trustworthy team. I ended up just giving them the keys to my apartment, so they could come and go as they needed. I had the freedom to just go in to the office and focus on my work.
My trust was massively repaid. I was expecting a final invoice this week, and instead got a text from Eric that after returning a bunch of my old cabinets, he wanted to send *me* money. What a wonderful surprise, and what a great way to finish up a stressful project. IDA flatpack turned my disaster into a success.
I still can't recommend getting an Ikea kitchen, but if you do, get it through IDA.